FREQUENTLY ASKED QUESTIONS

Where are you located?

From February 1, 2021, Maple Leaf Psychology & Allied Health has moved to Unit 7/101 Hazel Glen Drive, Doreen.  The entrance is located between Bendigo Bank and Appret Cafe – go upstairs, turn right and look for Maple Leaf Psychology & Allied Health. 

What are your fees?

Full fees are paid at the time of session, and the rebate is processed the same day.  Medicare rebates will be deposited into your nominated account, usually within 24-48 hours

Dr Claire Milligan, Clinical Psychologist

  • Full Fee: $200, with $128.40 Medicare rebate (Mental Health Care Plan), gap fee: $71.60

  • Concession Fee: $170, with $128.40 Medicare rebate (Mental Health Care Plan), gap fee: $41.60

Dr Robyn Moffitt, General Psychologist

  • Full Fee: $150, with $87.45 Medicare rebate (Mental Health Care Plan), gap fee: $62.55

  • Concession Fee: $130, with $87.45 Medicare rebate (Mental Health Care Plan), gap fee: $42.55

Ms Heather Litchfield & Ms Domenica (Nic) Roperto, Accredited Mental Health Social Workers

  • Full Fee: $130, with $77.10 Medicare rebate (Mental Health Care Plan), gap fee: $52.90

  • Concession Fee: $110, with $77.10 Medicare rebate (Mental Health Care Plan), gap fee: $32.90

Workcover, TAC, Victims of Crime & Private referrals are also accepted.

** Above fees apply from January 1, 2021 **

How do I book an appointment?

Please contact Maple Leaf Psychology & Allied Health, by either calling our reception on

0466 307 739 or by using the BOOK NOW button above.  

How do I find the right clinician?

Finding the right psychologist is very important!  Here are some tips that might help:

  • Start with you GP

  • Ask friends and family for recommendations

  • Use the Australian Psychological Society's Find a Psychologist service

  • Ask to have a brief phone conversation to "interview" any prospective therapist

  • Trust your instincts

  • Remember to give therapy time - results can be hard to see at first!

Clinical Psychologist? General Psychologist? Accredited Mental Health Social Worker? Who's best for me?

Firstly, it's important to note that all the clinicians at Maple Leaf Psychology & Allied Health are committed to helping assist you with your mental health and well-being.

Despite having taken different paths to get to this point in their careers, all clinicians are hand-picked by Dr Claire Milligan (founder of Maple Leaf Psychology & Allied Health), for their skills, knowledge and common therapeutic treatment approaches.  Claire is also involved in the ongoing supervision of all clinicians at Maple Leaf Psychology.

Our reception staff will be able to assist you in determining the appropriate clinician to see, based on your needs and clinician availability.  If you have any questions, all clinicians are available for a quick phone chat prior to your first appointment to ensure a good fit.

Legal matters related to seeing clients under the age of 18

It is the requirement of Maple Leaf Psychology & Allied Health that both parents/all legal carers are aware of the child attending our practice for assessment and therapy.  As such, a welcome email confirming details of the first session and inviting all carers to attend will be forwarded to all legal guardians.  Where Consent Orders are in place giving only one parent legal responsibility for the child, these will need to be providing to the clinician prior to the initial appointment.

If you have questions or concerns about this policy, please do not hesitate to contact the practice.

 

Please note that we do not provide forensic psychology services, including the writing of court documentation or reports.  If subpoenaed by a court of law, only all currently existing documentation will be provided as requested in the subpoena.